A Room can only be created by your financial professional through their portal. You cannot add a Room yourself.
Once a Room is added by your financial professional:
- Click 'Rooms' from the menu on the left of your portal.
In the Rooms area, you will see a list of 'Active' Rooms- these are Rooms your financial professional has created, representing jobs or tasks that are being completed for you.
You also have access to Rooms you are a guest member of, as well as any closed Rooms.
Note: Closed Rooms aren't active, but you are able to view the entire history of the Room. You are not able to add to or modify closed Rooms in any way.
- To access a Room, click on the Room name from the list.