Your login email address (which also serves as your username and primary contact information) can be updated in the Details area of your portal.
To change your email address:
- In your client portal, Click the arrow next to your profile picture and select 'User Settings' from the drop down.
- Select Account settings >Change email.
- Enter your new login email address and current password, then click 'Save changes'.
To ensure the security of your account, this triggers a two-step process.
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An email will be sent to your current login email address in order to confirm the change. Click on the link in the email to move to the next step.
- A second email will be sent to the new email address you’ve set, in order to verify the transfer. Click on the link in the email to finalise the change.